Shipping policy

Last updated: Date 23/5/26

Thank you for shopping with DAILY TEN. We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within [1–3] business days (excluding weekends and public holidays) after receiving your order confirmation email.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Please note: The Ritual Mask and The Reform Wand are currently dispatching within 3 weeks of purchase due to high demand from our launch. We appreciate your patience.

During busy periods, promotions, or public holidays, processing times may be slightly longer.

Shipping Within New Zealand

We currently ship throughout New Zealand using reputable courier providers.

Estimated Delivery Times

North Island: [1–3] business days
South Island: [2–5] business days
Rural Deliveries: Please allow an additional [1–3] business days

Delivery times are estimates only and may vary due to courier delays, weather events, or high shipping volumes.

International Shipping

We offer international shipping to selected countries.

International delivery times and shipping costs vary depending on the destination. Customs duties, taxes, and import charges are the responsibility of the customer.

Please note that international orders may be subject to customs clearance procedures which can cause delays beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the size of your order.

We may offer free shipping promotions from time to time. Any applicable free shipping thresholds will be displayed on our website.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

If you have not received your tracking information within [3] business days of placing your order, please contact us at hello@thedailyten.co.nz.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at hello@thedailyten.co.nz. We will do our best to update the address before dispatch.